Mitsubishi Electric’s DX Innovation Center Achieves ISO 9001 Certification

Incorporates a quality management system that balances speed and quality in agile development

TOKYO – WEBWIRE – Wednesday, August 27, 2025

Mitsubishi Electric Corporation (TOKYO: 6503)announced that its DX Innovation Center (DIC) has received ISO 9001 certification in respect of the agile development of its quality management system. ISO 9001 is a globally recognized standard for quality management systems, intended to enhance customer satisfaction by encouraging the provision of high-quality products and services. The certification acknowledges that the DICs quality management system successfully balances speed and quality and is compliant with international standards. This marks the first time that Mitsubishi Electric has received this international certification for its agile development processes.

In recent years, the importance of agile development methodology has grown along with the rapid progress of digital transformation (DX), as it can allow for flexible and rapid responses to diverse customer needs and market changes in system and software development by effectively managing iterative, small-cycle development based on functional units. Mitsubishi Electric has positioned agile development as a crucial element in promoting DX and has been working to strengthen its quality governance to achieve both speed and quality. To build its new quality governance framework for agile development, Mitsubishi Electric assigned specialist engineers to its DIC design and development initiatives from the initial stages to ensure thorough quality control.

Moving forward, this new quality management system will be applied across the development of services and solutions leveraging the companys Serendie^TM digital platform. This will accelerate DX across Mitsubishi Electric while maintaining a balance of speed and quality, and it will also help address broader social issues by creating new services and solutions that enhance customer satisfaction.

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